Jensen Transformers Inc. in Chatsworth, Calif., announces that its new Website features responsive design and is compatible with newer Web browsers, adapting to various screen sizes. Jensen Transformers are used in products spanning several markets including pro audio, video, home theater and audiophile/hi-fi.
According to General Manager Dave Hill: "The new Website has been a long time in coming and represents a phenomenal resource for our customers. Jensen Transformers has a profile on the world stage and our new Website will greatly support our brand in the future.
"About 25 percent of our Web traffic is from mobile phone users. It was important for us to ensure the user interface served those clients well. For instance, it allows the system tech to go onto the site to get solutions using his or her mobile device."
Legacy content including white papers and data sheets from the former Website have been preserved and remain accessible through the new Jensen Insider portal. Updated schematics and application notes form part of this new program and registered users will be notified of new and exclusive content.
The story of Jensen is represented in a retrospective timeline and an extensive pictorial of the manufacturing process brings customers as close to the process as possible. A new interactive feature allows for customers to request products or information, improving customer relations and service.
"Requests for our ISO-MAX products will be redirected to the ISO-MAX dealer in closest proximity to the client," Hill explains. "Where we are the OEM for clients seeking transformers, our local team will receive and manage the request."
"Even though we've just launched, we are hearing immediate positive feedback on the user experience," Hill continues. "The sheer amount of information sharing on the site is impressive and we feel the challenge of ensuring everything is easy to navigate was accomplished."
Visit Jensen Transformers' new Website at www.jensen-transformers.com.