Calling it the start of the next great chapter in its proud history of serving the MI and pro audio industries, KMC Music announced on June 11 that it has completed its transition from Fender Musical Instruments to JAM Industries ownership with the opening of a new corporate headquarters in Bloomfield, Connecticut; the relocation of its warehousing and distribution to the JAM Industries operations center in Southaven, Mississippi; and the implementation of new credit and order processing systems based in JAM Industries’ Montreal, Canada, headquarters.
“An exciting new chapter in our history of service to MI and pro audio dealers is now underway,” sys KMC Music President Mark Terry. “We are looking forward to bringing to our dealers an unprecedented new array of business building sales and promotion programs designed to help them better meet the needs of their customers.”
Effective immediately, the new KMC Music corporate headquarters will be based in Bloomfield, Connecticut, in a new campus that includes all executive offices, telemarketing, training, sales, marketing and customer support functions.
The new address is 310 West Newberry Road, Bloomfield, CT 06002. The general phone number is 855/417-8677.
“When it was time to select a new corporate headquarters we knew we didn’t want to stray far from our roots,” Terry explains. “We’re thrilled to remain in Bloomfield, where our company was founded and where so much of our history resides. Staying in Bloomfield also reaffirms our commitment to maintaining the core values that have made us the leading distributor of MI and Pro Audio solutions—a customer-centric focus, a commitment to exceed our customers’ every expectations, and our determination to always provide the broadest range of high value added products, programs, training, and service support.”
The new KMC Music warehouse will be based out of JAM Industries’ 300,000-square-foot, state-of-the-art automated operations and distribution center in Southaven, Mississippi. The address of the new warehouse is 4325 Executive Drive, Suite 300, Southaven, Mississippi 38672.
In addition, all KMC Music Accounts Payable/Receivable functions have now been moved from Fender Musical Instruments to the JAM Industries corporate headquarters in Montreal, Canada. Effective immediately, all credit inquiries should be directed to credit@jamindustriesUSA.com.
Amplifying Mark Terry’s message, KMC Music Vice President of Sales James Tsaptsinos states, “All of the changes announced today are designed to enhance the way our dealers do business with KMC Music. We understand the vital role customer service and consistent communication play in ensuring that our businesses run smoothly together. The new KMC Music is ready to do even more business with our dealers and we look forward to sharing with them news about a number of tremendous new business opportunities. We look forward to a great Second Half 2015!”
Headquartered in Bloomfield, Connecticut, KMC Music is the industry’s oldest and largest high value added distributor of musical instruments, related MI pro audio products, and accessories. Part of the JAM Industries U.S. Music Group, KMC Music is dedicated to helping its 6,000 dealers to build their business profitably by offering more than 20,000 SKUs that are supported by in-field sales and merchandising support; the iconic 1 Stop Product Catalog; a powerful, easy to use online dealer portal; a 98-percent fill rate; same-day shipping, exemplary service—and the industry’s most competitive pricing.
For more information, visit www.kmcmusicorp.com.