As the Nashville flooding tragedy continues to impact both the local community and the Nashville music scene at large, audio specialist Sennheiser in Old Lyme, Conn., announced that it has allocated resources and support staff to assist as the local music community assesses the damage and begins to get back on its feet.
The flood affected several of Sennheiser's customers, including equipment dealers, rehearsal studios and musicians—all of whom reported significant damage to facilities, equipment and musical instruments. Sennheiser has deployed product support representatives to the region, who are able to provide consulting services to Sennheiser customers and end users at no charge.
To further help provide relief to its valued customers in the region, Sennheiser has established a Service Hotline assisting customers and end users of Sennheiser products to assess equipment damage. Customers are encouraged to call 1-877-Sennheiser or 860/434-9190, option 2.
Sennheiser has also extended its credit terms to affected individuals and businesses, helping customers focus on insurance claims and immediate cash flow needs; re-allocated its national inventory to ensure Nashville-based customers have prioritized access to products, helping mitigate both dealer and end-user supply issues; and provided significant product discounts to its Nashville-based network of dealers, helping them better manage unexpected business and personal expense.
Sennheiser USA President and CEO John Falcone comments: "We recognize the unprecedented challenges that Nashville and its entire music community have faced over the past several days. As an organization, we are connected with Nashville on many fronts, both personally and professionally. We empathize with those affected by the flood, and want to assure our Nashville customers and the broader music community that we are committed to helping wherever we can during this difficult time."
Visit Sennheiser at www.sennheiserusa.com.