It goes without saying that customersâ€™ expectations are highly dependent upon a systemâ€™s intentions. â€œVery often when you are selling a package, in the beginning the customer doesnâ€™t have a full understanding of what it can do,â€? considers John Teer, managing partner of Teer Engineering, which recently designed and installed a comprehensive background-music system for Land Rover Orlando. â€œBut once the staff saw the system and heard it in operation for themselves, they tended to have further ideas on how it should work.â€?
â€œWe selected Harman Pro Group products, including a BSS Audio Soundweb London BLU-16 Audio Processor, whose enhanced flexibility allowed us to customize pretty much anything that Land Rover Orlando wanted into user presets.â€? The BLU-16 offers fully configurable analog/digital inputs and outputs, programmable routing and system equalization; the unitâ€™s open architecture is also fully configurable through Harmanâ€™s easy-to-program HiQnet London Architect software using an intuitive â€œdrag-and-dropâ€? interface.
Florida-based Teer Engineering developed a zone-based AV playback system that would fulfill Landoverâ€™s exacting requirements. â€œgeneral manager Sam Beauchamp and his staff had identified a number of discrete areas to be covered by the background music system,â€? Teer explains. â€œThey needed a flexible system capable of covering multiple zones from multiple sources within the new 25,000 square-foot building. Sam also wanted to be able to host large events with audio from a number of plasma and LCD panels tied into the main BGM system.â€?
JBL Control Contractor Series loudspeakers, BSS processing and Crown Audio amplifiers were specified to cover six primary zones: an Adventure Center within the main showroom, comprising an LCD screen and JBL speakers for continuous replay of videos about the Land Rover product line; a Main Lobby area, which features high, vaulted ceilings; a Customer Lounge; various sales offices; hallways and restrooms; outdoor patio areas; and a Training Area within the main conference room. Paging announcements are handled by the existing telephone system.
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