It goes without saying that customers’ expectations are highly dependent upon a system’s intentions. “Very often when you are selling a package, in the beginning the customer doesn’t have a full understanding of what it can do,� considers John Teer, managing partner of Teer Engineering, which recently designed and installed a comprehensive background-music system for Land Rover Orlando. “But once the staff saw the system and heard it in operation for themselves, they tended to have further ideas on how it should work.�
“We selected Harman Pro Group products, including a BSS Audio Soundweb London BLU-16 Audio Processor, whose enhanced flexibility allowed us to customize pretty much anything that Land Rover Orlando wanted into user presets.� The BLU-16 offers fully configurable analog/digital inputs and outputs, programmable routing and system equalization; the unit’s open architecture is also fully configurable through Harman’s easy-to-program HiQnet London Architect software using an intuitive “drag-and-drop� interface.
Florida-based Teer Engineering developed a zone-based AV playback system that would fulfill Landover’s exacting requirements. “general manager Sam Beauchamp and his staff had identified a number of discrete areas to be covered by the background music system,� Teer explains. “They needed a flexible system capable of covering multiple zones from multiple sources within the new 25,000 square-foot building. Sam also wanted to be able to host large events with audio from a number of plasma and LCD panels tied into the main BGM system.�
JBL Control Contractor Series loudspeakers, BSS processing and Crown Audio amplifiers were specified to cover six primary zones: an Adventure Center within the main showroom, comprising an LCD screen and JBL speakers for continuous replay of videos about the Land Rover product line; a Main Lobby area, which features high, vaulted ceilings; a Customer Lounge; various sales offices; hallways and restrooms; outdoor patio areas; and a Training Area within the main conference room. Paging announcements are handled by the existing telephone system.
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