Rain Recording, a provider of digital audio workstation (DAW) systems, announces that RainCare Encompass support program customers now have immediate access to Obedia’s training, technical support and consultancy services for audio hardware and software integration.
The RainCare Encompass Extended Support Plan now includes 30 minutes of complimentary Obedia training, adding to a plan that already includes industry-exclusive audio integration support. With RainCare Encompass, customers gain access to a network of certified Rain technicians ready to help with the integration of their audio software and third-party hardware.
“Our customers can’t afford to have their systems down for even a moment,” says Rain Recording president Bill Paschick, “and Rain’s comprehensive care programs go a long way toward ensuring that systems purchased from us will always be up and running. Our new partnership with Obedia—the undisputed experts at software system configuration, training and support—reinforces our commitment to providing Rain users with the absolute highest possible level of customer service.”
“Obedia and Rain are the perfect match.” adds Obedia cofounder Jayce Murphy. “Obedia’s extensive technical expertise, coupled with Rain Recording’s exceptional hardware reliability and stability, helps ensure trouble-free DAW operation for users under even the most demanding conditions.”