Léon Herbers’ (who has worked for Steinberg and MI7) DAW Plus offers full compatibility testing of software and hardware used in native DAWs. Hosts, plug-ins, DSP cards, and audio and MIDI interfaces are tested for compatibility with each new update, upgrade or change in configuration. “Throughout the years, in the various positions I occupied, one main issue has never been solved: compatibility and knowledge about [DAWs],” Herbers said. “Many studios suffer issues on a regular basis, especially when upgrading a host or operating system. We are a single source of information for many brands, advising on whether the update can be applied safely or not. This minimizes headaches and possible down time.”
The company offers three levels of assistance. Personal QA is a one-time test of system specs, based on what the studio intends to use. A full report with suggestions, issues and possible workarounds is provided. UpTime builds on Personal QA for a full year of service, with system and components automatically tested. The final tier is an UpTime subscription: The company provides complete workstations built by XI-Machines, in which DAW Plus installs, tests and configures the software and hardware.